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Our TSS Courses

DOT Compliance Practitioner

This course is assembled by experienced industry professionals from multiple audits in both analog and digital investigations. Best practices and policy excerpts are presented in a referenceable manner for your new or existing employee. Protect your bottom line by ensuring your compliance managers have the knowledge and tools they need to succeed.

Module 1 Pre-Hire
Unit 1 Pre-Hire resources for Drivers
Unit 2 Mid-Boarding resources for drivers
Module 2 Hiring and On-Boarding
Unit 1 Compliance and Consistency
Unit 2 Are Your Hiring Practices FCRA Compliant?
Unit 3 Practical Drift SOP - Motorcoach Driver (EDIT)
Unit 4 DOT Application Requirements
Unit 5 TSS System initial driver application workflow
Unit 6 Offer Letter and TSS User Self Enrollment
Unit 7 TSS PSP NEW HIRE WORKFLOW
Unit 8 TSS MVR NEW HIRE WORKFLOW
Unit 9 TSS Driver Hiring Work Flow Standard
Unit 10 TSS System admin or technical applicant workflow
Unit 11 TSS CBC (Criminal Background Check) NEW HIRE WORKFLOW
Unit 12 PSP Reports Pre-Hire
Unit 13 TSS CDL Work Flow Standard
Unit 14 TSS DOT/DQ File Work Flow Standard
Unit 15 Personnel File
Unit 16 TSS CDL RENEWALS
Unit 17 TSS System admin or technical applicant workflow
Unit 18 TSS MEC Work Flow Standard
Unit 19 TSS Expiration Notifications WORKFLOW
Unit 20 TSS PERSONNEL File Work Flow Standard
Unit 21 Payroll File
Unit 22 TSS Payroll File Workflow
Unit 23 Training File
Unit 24 TSS Training File Workflow
Unit 25 DOT Qualification File
Unit 26 MVR Review Process
Unit 27 MVR Review Process
Unit 28 TSS MVR NEW HIRE WORKFLOW
Unit 29 TSS Previous Employer Safety and Drug (CFR 49) Process
Unit 30 TSS ADA Advanced Request-Overview
Unit 31 TSS Applicant-Employee Contact or Request for Information WORKFLOW
Module 3 Driver Qualification
Unit 1 TSS Elements of a compliant file
Unit 2 TSS Expiration Notifications (detailed)
Unit 3 CFR 49 Previous Employer Request for Information
Unit 4 TSS Notifications, Workflows, Reminders, SMS Messages (text) and Emails
Unit 5 TSS MVR ANNUAL CERTIFICATION OF VIOLATIONS WORKFLOW
Unit 6 TSS ADA Advanced Request-Workflow
Unit 7 TSS CFR 49 Previous Employer Request/Response for/to Information
Module 4 Drug Testing
Unit 1 Drug Testing Details
Unit 2 Initial New Hire DOT Drug Test
Unit 3 Initial Non-DOT Drug Test
Unit 4 DOT Random Drug and Alcohol (BAC) Testing
Unit 5 DOT Post Accident Testing
Module 5 Road Testing
Unit 1 Test Route
Unit 2 Road Test Documentation
Module 6 Training
Unit 1 § 655.14 Education and training programs.
Unit 2 A Well defined and measurable training program saves money
Module 7 Audits and Investigations
Unit 1 DVIR - Minimal Requirements and Best Practices
Unit 2 Best Practices And Preparation for an FMCSA Investigation PART I
Unit 3 Best Practices And Preparation for an FMCSA Investigation PART II
Unit 4 Self Audit resources for DOT compliance, HR and Managers
Module 8 Reviews and Renewals
Unit 1 Annual Certification of Violations with PROCESS and WORKFLOW
Unit 2 MEC renewal and review requirements
Unit 3 TSS Medical Examiners Card RENEWALS
Unit 4 Medical Exemptions Not Required for Diabetic Drivers
Unit 5 Medical Certificate Violations
Unit 6 Variance Renewals
Unit 7 License Expiration Dates
Unit 8 Expired CDL Violations
Module 9 Vehicle Inspections
Unit 1 How to Complete DVIR Reports Correctly
Module 10 FMCSA Record Retention Requirements
Unit 1 FMCSA Recordkeeping Basics
Module 11 Crisis Management and Emergency Planning
Unit 1 TSS Presents: Crisis Management and Emergency Planning
Module 12 Specific Specialized Policies Templates
Unit 1 EQUAL EMPLOYMENT OPPORTUNITY DATA
Unit 2 Equal Employment Opportunity (“EEO”) Policy
Unit 3 Anti-Discrimination and Anti-Harassment Policy
Unit 4 DOT RULE 395 (c) Allows Motorcoach Operators
To GO OFF DUTY
Unit 5 Complaint Procedure, Investigation, and Corrective Action
Unit 6 No Retaliation Policy
Unit 7 Employee Nondisclosure Agreement
Unit 8 Rights to Creations
Unit 9 Service Gratuity and Safety Bonus Plan
Unit 10 Representations
Unit 11 Equitable Remedies
Unit 12 General Provisions
Unit 13 HIJACKING AND BOMB THREATS
Unit 14 POLICY ON RETESTING AND DILUTE DRUG TEST RESULTS
Unit 15 SMOKING/VAPING
Unit 16 CONFLICT OF INTEREST
Unit 17 OPERATIONAL PROCEDURES PERSONAL PASSENGERS
Unit 18 INCLEMENT WEATHER CONDITIONS
Unit 19 BACKING UP A VEHICLE
Unit 20 PASSENGER INJURY PROCEDURE
Unit 21 VEHICLE ACCIDENT PROCEDURE
Unit 22 FIRE PROCEDURE
Unit 23 EQUIPMENT SECURITY
Unit 24 DRIVING RELATED RESPONSIBILITIES
Unit 25 PUNCTUALITY
Unit 26 LOST AND FOUND POLICY
Unit 27 REQUIRED OPERATORS KITS
Unit 28 PROFFESIONALISM
Unit 29 Reduced Idle Policy
Unit 30 Pre-Trip Procedure with Idling Reduction in Mind
Unit 31 HOURS OF SERVICE LOG POLICY
Unit 32 Drug policy related to accepting edibles from unknowns
Unit 33 TSS Terms of Service GDPR
Unit 34 Bomb Threat
Unit 35 Updated FCRA text 10/31/2018
Unit 36 ELD POLICY
Unit 37 COLD WEATHER SAFETY POLICIES AND PROCEDURES
Unit 38 Proper Driver Attire
Module 13 Company Manual Templates
Unit 1 ACKNOWLEDGEMENTS and RECEIPTS
Unit 2 WELCOME TO COMPANY NAME
Unit 3 HANDBOOK PURPOSE AND SCOPE
Unit 4 DESCRIPTION OF HANDBOOK
Unit 5 EMPLOYMENT AT WILL
Unit 6 EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Unit 7 LICENSE
Unit 8 MEDICAL
Unit 9 JOB DUTIES
Unit 10 CHAIN OF COMMAND
Unit 11 OPEN DOOR POLICY
Unit 12 HIRING RELATIVES
Unit 13 PRE-EMPLOYMENT DRUG TEST
Unit 14 INVESTIGATIONS OF CURRENT OPERATORS
Unit 15 CONFIDENTIALITY
Unit 16 OPERATIONAL DECISIONS
Unit 17 SAFETY
Unit 18 COURTESY
Unit 19 RELIABILITY
Unit 20 DECISION MAKING
Unit 21 INTERNAL COURTESY
Unit 22 SICK LIST CALLING AND CLEARING
Unit 23 PHYSICALLY AND MENTALLY FIT
Unit 24 FITNESS AND HEALTH AND FLU SHOTS
Unit 25 GROOMING AND APPEARANCE POLICY
Unit 26 COMPANY NAME-SPECIFIC EXPECTATIONS
Unit 27 COMPANY PROVIDED UNIFORMS
Unit 28 COACH OPERATOR UNIFORM POLICY
Unit 29 UNIFORM ALLOWANCE
Unit 30 ACCESSORIES
Unit 31 ARRIVING AT WORK
Unit 32 ASSIGNMENT ORIGIN
Unit 33 ADVANCE TRIP-SHEETS
Unit 34 TRIP-SHEETS & LOGS
Unit 35 REVIEWING ASSIGNMENTS
Unit 36 REQUIRED DOCUMENTS
Unit 37 DRIVER’S TRIP SHEET
Unit 38 REQUIRED EQUIPMENT
Unit 39 PERSONAL CELL PHONES
Unit 40 PHONE CONTACT
Unit 41 REQUEST FOR ASSISTANCE
Unit 42 PRE-TRIP INSPECTION
Unit 43 OPERATOR’S COMPARTMENT CHECK
Unit 44 INSPECTION OF WHEELCHAIR LIFT
Unit 45 INSPECTION OF BUS INTERIOR
Unit 46 INSPECT RIGHT SIDE EXTERIOR
Unit 47 INSPECT REAR OF BUS
Unit 48 INSPECT LEFT SIDE OF BUS
Unit 49 INSPECT FRONT OF BUS
Unit 50 INSPECT SUPPLIES
Unit 51 VEHICLE INSPECTION REPORT FORMS
Unit 52 DRIVER’S SEAT BELT
Unit 53 HOURS OF SERVICE REQUIREMENTS
Unit 54 S.P.A.B. HOURS OF SERVICE RULES (CA DRIVERS ONLY)
Unit 55 LOGGING SHORT STOPS
Unit 56 COMMON PREVENTABLE ACCIDENTS
Unit 57 REAR END COLLISIONS WITH OTHER VEHICLES
Unit 58 BACKING
Unit 59 REAR OVERHANG
Unit 60 SEVEN BASIC EMERGENCY MANAGEMENT STEPS
Unit 61 REMAIN CALM
Unit 62 ASSESS THE SITUATION
Unit 63 PROTECT PEOPLE – THEN PROPERTY
Unit 64 OBTAIN HELP
Unit 65 REASSURE AND ASSIST YOUR CUSTOMERS
Unit 66 GATHER INFORMATION
Unit 67 SHARING INFORMATION
Unit 68 ACCIDENT REPORTING AND PROCEDURES
Unit 69 COURTESY CARDS
Unit 70 ACCIDENT REPORT FORM
Unit 71 INCIDENT REPORT FORM
Unit 72 TIRE DAMAGE
Unit 73 POST ACCIDENT SCREENING
Unit 74 UNATTENDED VEHICLE
Unit 75 GRAFFITI/TAGGING VANDALISM
Unit 76 ROBERRY
Unit 77 PASSENGER TRANSIT VIOLATIONS
Unit 78 WORK RELATED ACCIDENTS
Unit 79 OPERATIONS INCIDENT REPORT
Unit 80 EARTHQUAKE PREPAREDNESS
Unit 81 FIRE
Unit 82 BOMB THREAT
Unit 83 VEHICLE BREAKDOWN PROCEDURE
Unit 84 HEADLIGHTS
Unit 85 EXTERIOR LIGHTS
Unit 86 INTERIOR LIGHTS
Unit 87 HAZARD LIGHTS
Unit 88 TECHNIQUES FOR SAFE DRIVING
Unit 89 DEFENSIVE DRIVING
Unit 90 Aim High In Steering
Unit 91 Get the Big Picture
Unit 92 Keep Your Eyes Moving
Unit 93 Leave Yourself An Out
Unit 94 Make Sure They See You
Unit 95 DEFENSES AGAINST COLLISIONS INCLUDE
Unit 96 DISTRACTIONS
Unit 97 FOLLOWING DISTANCE
Unit 98 VISUAL LEAD TIME
Unit 99 SPACE CUSHION
Unit 100 STEERING & TURNING
Unit 101 MIRROR USE
Unit 102 TURNING RADIUS
Unit 103 LOCK-AND-LEAVE RULE
Unit 104 CLEARANCE
Unit 105 CONVOYS
Unit 106 SPEED
Unit 107 ADVERSE DRIVING CONDITION
Unit 108 NIGHT DRIVING
Unit 109 OPERATION WITHIN BASE YARD
Unit 110 GLARE
Unit 111 DIRT ROADS
Unit 112 ACCELERATING, BRAKING AND STOPPING
Unit 113 PEDESTRIANS
Unit 114 BIKE LAW
Unit 115 CUSTOMER CODE
Unit 116 CUSTOMER SERVICE
Unit 117 PRACTICE BEHAVIORS THAT SHOW YOU CARE
Unit 118 BE PROACTIVE
Unit 119 COMPLAINTS
Unit 120 INTERACTION WITH CUSTOMERS
Unit 121 HANDLING TROUBLE ON BOARD
Unit 122 UNRULY OR DESTRUCTIVE GROUP/PASSENGER
Unit 123 ALCOHOL ON BOARD
Unit 124 INTOXICATED PASSENGERS
Unit 125 CUSTOMER FALLS
Unit 126 CONTROLLING PASSENGER INJURIES
Unit 127 SICK OR INJURED PASSENGER
Unit 128 ASSAULTS
Unit 129 STUDENT CONDUCT
Unit 130 OFFENSIVE BODY ODOR
Unit 131 VERY ILL
Unit 132 BIOLOGICALLY HAZARDOUS CUSTOMER
Unit 133 EATING, DRINKING OR SMOKING
Unit 134 STANDING PASSENGERS
Unit 135 PANHANDLING
Unit 136 RADIOS, IPODS, CD PLAYERS AND OTHER ELECTRONIC DEVICES
Unit 137 CONFIDENTIAL INFORMATION
Unit 138 CUSTOMER CONDUCT POLICY
Unit 139 REFUSING TRANSPORTATION
Unit 140 BUS SYSTEM RULES
Unit 141 UNATTENDED PASSENGERS
Unit 142 ONE DOOR POLICY
Unit 143 LOADING & UNLOADING PASSENGERS
Unit 144 LOADING & UNLOADING PASSENGERS-GENERAL GUIDELINES
Unit 145 BAGGAGE HANDLING
Unit 146 WALK-THROUGH INSPECTIONS & HOUSEKEEPING
Unit 147 LOST AND FOUND ITEMS
Unit 148 AMERICANS WITH DISABILITIES ACT (ADA)
Unit 149 SPECIAL NEEDS PASSENGERS
Unit 150 ANNOUNCEMENTS
Unit 151 COMMUNICATION SKILLS
Unit 152 ASSISTING INDIVIDUALS WITH VISUAL DISABILITIES
Unit 153 SERVICE ANIMALS
Unit 154 MOBILITY DEVICES
Unit 155 WHEELCHAIR PASSENGER BOARDING ASSISTANCE
Unit 156 ACCESSIBLE STOPS
Unit 157 EMERGENCY SITUATIONS
Unit 158 INVOLUNTARY CONDUCT
Unit 159 INABILITY TO BOARD WHEELCHAIR PASSENGERS
Unit 160 ARTICLES ON BUS-ALLOWED
Unit 161 ARTICLES ON BUS - NOT ALLOWED
Unit 162 VEHICLE OPERATIONS
Unit 163 SAFETY DEFECT
Unit 164 ENGINE IDLING
Unit 165 ANTI-LOCK BRAKING SYSTEM (ABS)
Unit 166 DESTINATION SIGN
Unit 167 SECURITY - VEHICLE COMPARTMENTS
Unit 168 CLIMATE CONTROL
Unit 169 RESTROOMS
Unit 170 AUDIO VISUAL COMPONENTS
Unit 171 EMERGENCY EXITS
Unit 172 SHUTDOWN PROCEDURE
Unit 173 MECHANICAL BREAKDOWNS
Unit 174 FIRE SUPPRESSION
Unit 175 FUELING
Unit 176 FUELING SPILLS
Unit 177 S.P.A.B. RULES
Unit 178 S.P.A.B. ANNOUNCEMENTS
Unit 179 CHARTER ITINERARIES
Unit 180 SAFETY ANNOUNCEMENTS
Unit 181 ROUTE FAMILIARIZATION
Unit 182 RESTROOM STOPS
Unit 183 SIGNATURES
Unit 184 COMPLIMENTARY MEALS
Unit 185 CHARTER INVOLVEMENT
Unit 186 MILITARY CHARTERS
Unit 187 FIXED-ROUTE - SCHEDULE ADHERECE
Unit 188 FIXED-ROUTE - PRIORITIES
Unit 189 FIXED-ROUTE - PACING THE LINE
Unit 190 FIXED-ROUTE - EXTRA SECTIONS
Unit 191 FIXED-ROUTE - UNSCHEDULED STOPS
Unit 192 FIXED-ROUTE - TICKETS
Unit 193 AMTRAK
Unit 194 AMTRAK - UNTICKETED AMTRAK PASSENGERS
Unit 195 AMTRAK - WHEELCHAIR PASSENGERS
Unit 196 AMTRAK - SAFETY ANNOUNCEMENTS
Unit 197 AMTRAK - PASSING CUSTOMERS
Unit 198 AMTRAK - ROUTE FAMILIARIZATION
Unit 199 AMTRAK - RESTROOM STOPS
Unit 200 AMTRAK - DETOURS
Unit 201 MOTORCOACH OPERATOR CODE
Unit 202 INTERACTION WITH OTHER COACH OPERATORS
Unit 203 INTERACTION WITH OFFICE STAFF
Unit 204 COV COURTESY
Unit 205 BUS STOPS/LAYOVER ZONES
Unit 206 PROHIBITED WEAPONS
Unit 207 LANGUAGE AND CONDUCT
Unit 208 TOBACCO
Unit 209 NOURISHMENT
Unit 210 ENTERTAINMENT
Unit 211 COMPANY NAME PROPERTY OR TIME
Unit 212 SOLICITATION
Unit 213 TIPPING
Unit 214 ADVERTISING
Unit 215 TRANSPORTING RELATIVES AND FRIENDS
Unit 216 AUTHORIZED OPERATORS
Unit 217 FACILITY - TERMINAL FACILITY MANAGEMENT
Unit 218 FACILITY - HEALTH and SAFETY
Unit 219 FACILITY - PERSONAL CONDUCT
Unit 220 FACILITY - HOUSEKEEPING
Unit 221 FACILITY - OPERATORS’ MAILBOXES
Unit 222 FACILITY - OPERATOR CHECK-IN
Unit 223 FACILITY - YARD
Unit 224 FACILITY - TERMINAL BUILDING
Unit 225 FACILITY - OPERATION OF VEHICLES
Unit 226 FACILITY - USE OF EQUIPMENT
Unit 227 FACILITY - COMPANY NAME PROPERTY
Unit 228 FACILITY - PROPERTY INSPECTIONS
Unit 229 FACILITY - EMPLOYEE SEARCHES
Unit 230 FACILITY - COMPUTER SYSTEMS
Unit 231 FACILITY - SMOKING POLICY
Unit 232 FACILITY - SOLICITING
Unit 233 FACILITY - LOITERING
Unit 234 FACILITY - VEHICLES AS LIVING QUARTERS—PROHIBITED
Unit 235 FACILITY - PRIVATELY OWNED VEHICLES
Unit 236 FACILITY - SUBPOENA OR SUMMONS
Unit 237 FACILITY - ADDRESS AND PHONE NUMBER
Unit 238 FACILITY - ADMINISTRATIVE ASSIGNMENTS
Unit 239 PAYDAY/PAYCHECK - DRIVER WAGES and MERIT INCREASES
Unit 240 PAYDAY/PAYCHECK - MINIMUM HOURS OF PAY
Unit 241 PAYDAY/PAYCHECK - MULTI-DAY CHARTER TRIPS
Unit 242 PAYDAY/PAYCHECK - DAY TRIPS
Unit 243 PAYDAY/PAYCHECK - OVER-THE-ROAD (OTR) TRIPS
Unit 244 PAYDAY/PAYCHECK - GRAD-NIGHT TRIPS
Unit 245 PAYDAY/PAYCHECK - MEAL BREAKS
Unit 246 PAYDAY/PAYCHECK - S.P.A.B. BONUS PAY
Unit 247 PAYDAY/PAYCHECK - ROUTE PAY AND FIXED RATE CONTRACTS
Unit 248 PAYDAY/PAYCHECK - SAFETY TRAINING PAY
Unit 249 PAYDAY/PAYCHECK - S.P.A.B ANNUAL TRAINING
Unit 250 PAYDAY/PAYCHECK - PER DIEM
Unit 251 PAYDAY/PAYCHECK - EXTRA MILEAGE COMPENSATION
Unit 252 PAYDAY/PAYCHECK - TRAVEL PAY POLICY
Unit 253 PAYDAY/PAYCHECK - REPORTING/SHOW-UP COMPENSATION
Unit 254 PAYDAY/PAYCHECK - SALARY ADVANCES/LOANS
Unit 255 PAYDAY/PAYCHECK - AUTOMATIC DEPOSIT
Unit 256 PAYDAY/PAYCHECK - WAGE GARNISHMENTS
Unit 257 BENEFITS - HOLIDAYS
Unit 258 BENEFITS - VACATIONS
Unit 259 BENEFITS - SICK LEAVE
Unit 260 BENEFITS - MEDICAL INSURANCE
Unit 261 BENEFITS - POST-TERMINATION CONTINUATION OF MEDICAL INSURANCE
Unit 262 BENEFITS - DISABILITY INSURANCE
Unit 263 BENEFITS - UNEMPLOYMENT COMPENSATION
Unit 264 BENEFITS - SOCIAL SECURITY
Unit 265 BENEFITS - RETIREMENT
Unit 266 BENEFITS - WORKER’S COMPENSATION
Unit 267 WELLNESS POLICY
Unit 268 WELLNESS POLICY - GENERAL PROVISIONS
Unit 269 WELLNESS POLICY - AVOIDING ABSENCE
Unit 270 WELLNESS POLICY - MANAGING ABSENCE
Unit 271 WELLNESS POLICY - THE CONSEQUENCES OF ABSENCE
Unit 272 WELLNESS POLICY - DISCIPLINARY AND GRIEVANCE POLICY
Unit 273 MEDICATIONS
Unit 274 PERSONNEL RECORDS
Unit 275 WORK ASSIGNMENTS
Unit 276 YARD LIST
Unit 277 BUS EXCHANGE
Unit 278 RELAY
Unit 279 TRANSFER
Unit 280 OPERATOR RELIEF
Unit 281 WORK RULES POLICY AND GROUNDS FOR TERMINATION
Unit 282 PROHIBITED CONDUCT
Unit 283 PROGRESSIVE DISCIPLINE
Unit 284 SAFETY/DMV/ACCIDENT
Unit 285 DRIVING NEGLIGENCE
Unit 286 MAJOR DAMAGE OCCURRENCES
Unit 287 PUNCTUALITY and ATTENDANCE POLICY
Unit 288 REQUESTING TIME OFF
Unit 289 NO-SHOW DEFINED
Unit 290 ATTENDANCE OCCURRENCES
Unit 291 CUSTOMER SERVICE DOCUMENTATION
Unit 292 CUSTOMER COMMENT CATEGORIES